Worked very hard to match my current flooring. They were very professional and congenial. They went above and beyond the call Of duty!
They were able to find our existing floor which was discontinued. They were the only company we visited that even attempted to locate it. We are so pleased with the outcome. Also, their installers were the best. Robert would not accept anything less than perfection, and the floors are beautiful.
Al and Jerrie Page
They were prompt and courteous.
Summit Christian Academy
The personalized service and the constant communication from the owner was unlike any other company I have worked with. This company treats your project like its their own home. The care and quality they put into their work is amazing! Will definitely be calling them again for my next project!
Looks beautiful and the installer was very nice.
Fast and efficient service,good carpet selections. The technicians who laid the carpet were excellent and were polite. All around good service.
Excellent quality and installation. Comes to you at no charge with samples to have a chance to look at them with your paint colors. Found this to work out very well. Super nice personnel.
Dale H. Gambrell
Service is above and beyond exceptional! The quality, attention to detail, professionalism and friendliness of the company and tradesmen is superb! Communication regarding carpeting, rug cleaning, and hard wood floor refinishing could not have been better! Rick Denny, owner, provides fair pricing, supervised every step of our multiple projects, and has a work ethic which is incredibly hard to find. Not only did he provide our flooring needs, but also provided us with referrals for tradesmen of exceptional quality for roofing, painting, siding, cleaning, landscaping! Unbelievable! I highly recommend Floor Coverings International Maple Grove for their old school business practice of fair pricing for exceptional workmanship, excellent communication, and outstanding work ethic. Joanna and Brian Carlson
The biggest issue is the job has never been finished. I was told on many occasions that I would be contacted to tack the carpet back down in the rooms that meet the new tile. Sky came out one time to do it and said he needed different stuff and would be back the next day. That was on Tuesday and still no call or show. Another issues is when the job was being done they got thin set on the walls and didn’t clean it off. There are small holes in the grout in certain areas. The installers were extremely rushed at the end of the job and did not pay attention to detail. There were other issues like leaving the doors wide open with the A/C running, left a hose on in the backyard and flooded it, didn’t put the stove back for 4 days so we weren’t even able to cook dinner. Those are the issues I can think of off the top of my head.
Floor Coverings International has great products and the service is excellent!