Our laminate floor and carpeting job was promised to be done in 3-4 days. They started on Sept 9th. Finished on Oct 16th . 1) They ran out of supplies. Re-ordering caused delays. 2) The first contractor was not confirmed. It took 3 contractors to finish the job. 3) Some small finishing jobs were finished by Oct 9th. Loose carpet fixed on Oct 16th.
We had the engineered hardwood floors installed in main living areas, and carpet in the bedrooms, and bathrooms got vinyl. I was very happy with the look and feel of all the products. The best thing I liked about this company is the fact the manager showed up in the first day and walked through all the work to be done with his workmen. He continued to provide support throughout he process and showed up several more times to touch base with us. Once the job completed he did a final walkthrough and made sure everything was completed. I highly recommend Roger Garrett for all your flooring needs.
Loretta & Clint Huff
Good prompt work done
Absolutely great service from the beginning to end. Along with a tremendous amount of samples to consider.
Reliability and responsiveness
stand by their product easy to deal with excellent sales personnel
Judith Wert Rental Property - MAMA LOCA, LLC
I like the speed of installation and the salesperson Aaron
best price(half of Rodenbaugh's) Easy to work with Benjamin(bad experience with Luna's). Thoughtiull of owner to stop by day of install.
Great service, wide variety of products and excellent workmanship.
Donna, our sales guide, was very communicative and helped us through the process. She worked with us on our choices and budget with success. The installers were right on time and did an excellent job. Experience shows with this Team.
Kathleen and Jay King